A. How do I remove N/A choice from an inspection question?
- Click on the question you want to edit
- In the pop-up window, you’ll see an Add N/A as a choice checkbox. This is selected by default for all newly created questions, meaning an inspector can choose N/A choice instead of providing a response.
- To remove NA as a choice, just unselect the Add N/A as a choice checkbox
- Your changes will be saved when you click on the Save button

B. Prompting a comment for N/A responses
- Click on the question you want to edit
- In the pop-up window, ensure the Add N/A as a choice checkbox is selected
- From the Select Evidence Type dropdown, select the Requires Comment checkbox to prompt users to provide a comment when selecting N/A
- Your changes will be saved when you click on the Save button
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