How do I archive a user?

Steps to archive

1. As an admin user, log in to the Admin Portal and navigate to the user management user list by clicking: Admin portal > User Management > Users
2. Navigate to the user-management Approved/Unapproved user list
3. Select the user you wish to archive
4. Determine whether you can archive the user via Archive Immediately or via Date-time selection

To archive immediately: 

1. Select Archive Immediately and press save. The user will be archived immediately and removed from your user list.

To archive in the future: 

1. Choose a date when the user should be archived using the ‘Effective from’ selector and press save. The user will be archived at 23:59 of the effective from date
2. The user’s Status will be Pending Archive. You can amend this archive date before the effective date has been reached.

Important: 

Once a user has been archived, this action cannot be undone. The user will need to re-register and be approved by your Administrator.